Refund and Returns Policy 

We want to ensure that you are completely satisfied with your purchase at WAVETOPIC. If you’re not happy with your product, we offer a flexible returns and refunds policy under the following conditions:

1. Returns:

  • You can return products within 30 days of receiving your order.
  • Items must be unused, in original condition, and with all tags and packaging intact.
  • Custom-made or final sale products are non-returnable.

2. Refunds:

  • Refunds will be processed back to your original payment method within 14 business days after we receive the returned item.
  • Shipping fees are non-refundable.

3. Exchanges:

  • If you wish to exchange a product for a different size or color, simply follow the returns process and place a new order for the preferred item.

4. Defective Items:

  • If you receive a damaged or defective product, please contact us immediately, and we will resolve the issue by offering a replacement or full refund.