
Refund and Returns Policy
We want to ensure that you are completely satisfied with your purchase at WAVETOPIC. If you’re not happy with your product, we offer a flexible returns and refunds policy under the following conditions:
1. Returns:
- You can return products within 30 days of receiving your order.
- Items must be unused, in original condition, and with all tags and packaging intact.
- Custom-made or final sale products are non-returnable.
2. Refunds:
- Refunds will be processed back to your original payment method within 14 business days after we receive the returned item.
- Shipping fees are non-refundable.
3. Exchanges:
- If you wish to exchange a product for a different size or color, simply follow the returns process and place a new order for the preferred item.
4. Defective Items:
- If you receive a damaged or defective product, please contact us immediately, and we will resolve the issue by offering a replacement or full refund.